Online counselling agreement
This online counselling agreement lays out the terms of our work together. Please read it carefully and click the consent box at the bottom of the field before our first session.
Confidentiality
Everything shared in our counselling sessions is confidential. The only time that I may break confidentiality would be in the event that:
you are at serious risk of causing harm to yourself or others
you share information about a proposed serious criminal act
I am required to do so by a court order.
In any of the above situations, I would discuss with you how and why I would disclose this information.
All counsellors are required to have supervision with an experienced peer who is also bound by the ethical guidelines of the profession. While I may discuss your case with my supervisor, your identity would never be disclosed to them.
Sessions
Sessions last for 50 minutes. Appointments are usually weekly but may be fortnightly or even less frequently, if you prefer. Weekly sessions are often advisable at the beginning of therapy.
Fees and Payments
Individual sessions cost US$150 / HK$1,200 / ¥1,100 RMB / SG$200 / ¥22,500 JPY / £120. You are kindly requested to pay for each session at the time of booking.
Security
Please secure your computer and emails against unauthorised viewing by third parties. It is recommended that you only use a private computer and not a work or public computer for our sessions. Please ensure that you will be able to be in a quiet, comfortable space for the duration of the session where no one will disturb you or overhear our conversation.
Arrangements for technical problems
If you are experiencing a technical problem that prevents you from making a video call as agreed, please contact me by WhatsApp or email so that we can discuss how to re-arrange the session. I will similarly contact you by phone should I experience technical problems. Many technical problems can be avoided by making sure that you are working from a computer with a solid internet connection or being close to a wifi router.
Crisis measures
I am not able to provide help in an emergency for clients. If you find yourself in a crisis and considering harming yourself, you should get immediate help. It is recommended that go to your nearest hospital accident and emergency department (A & E). You could also call the Samaritans or xxx who operate 24-hour helplines
Cancellation Policy
Please give at least 24 hours’ notice if you need to cancel or reschedule a session. A cancellation fee of your normal payment will be charged for sessions cancelled with less than 24 hour’s notice. Rearranged appointments with more than 24 hour’s notice will not attract a cancellation fee. Cancellations on the day will be charged in full.